Terms & Conditions  

1. Definitions

In these Terms and Conditions the following words and expressions unless the context otherwise requires shall have the following meanings:

“Company” – means Ferreira's Porcelain Tiles whose registered office is 338 West End Lane, West Hampstead, London NW6 1LN “Contract” – means any contract (the terms and conditions of which are detailed herein) between the Company and the Customer for sale of Goods and for work done to the Goods by the Company and for any drawing undertaken by the Company for the Customer or any service provided for the Customer by the Company.

“Customer” – means the individual or partnership body corporate whether limited or unlimited whose name and address appears on the Customer Confirmation Order. “Terms and Conditions” – means those terms and conditions contained herein which shall apply to all contracts for the sale of Goods to a Customer and/or works done to goods for a Customer and/or for drawings undertaken for a Customer.

2. Basis of provisions of Goods/Service.

2.1 The placing of an order following the Company’s quotation of price shall not be binding on the Company until or unless confirmed in writing by the Customer Confirmation Order signed by the Customer and the Company at which time a minimum deposit of 60% of the purchase price is payable by the Customer to the Company.

2.2 In the case of orders given verbally by the Customer to the Company whether by telephone or otherwise, the price quoted by the Company and recorded on a Customer Order Form shall be dispatched to the Customer and if returned duly signed by the Customer with a minimum deposit of 60% of the total purchase within 7 days of dispatch, such order shall be conclusive and binding as to the price, type and quality of the product ordered, the delivery point and delivery date.

2.3 Additions or alterations to orders save as set out in 2.2 above, however placed, shall not be binding until confirmed in writing by the Company. And may be subject to extra charges.

2.4 Any advice or recommendation given by the Company or agents or agents to the Customer as to the storage application or use of the goods which is not confirmed in writing by the Company is followed or acted upon entirely at the Customer’s own risk and, accordingly, the Company shall not be liable for any such advice or recommendation which is not so confirmed.

2.5 Any typographical, clerical or there error or omission in any sales literature, quotation, price list, acceptance of offer, invoice, Customer Order Form or other document or information issued by the Company shall be subject to correction by the Company without any liability on part of the Company.

2.6 The Company accepts no liability in respect of goods ordered by the buyer being of dimensions unsuitable for the Customer’s premises or if access to the Customer’s premises is impossible or impracticable save in circumstances where the Company has inspected and/or measured the Customer’s premises and access thereto.

3. Price and Payment.

3.1 The price of the goods shall be as set out in the Customer Order Form.

3.2 All quotations are valid for 7 days unless otherwise stated.

3.3 The total purchase price together with the Value Added Tax less the deposit paid shall be payable within 7 days of notification being sent of goods being available for collection/delivery failing which interest at the rate of 2% per month on the outstanding purchases price and storage charges will be levied as applicable.

3.4 Collection/delivery shall only be made after receipt of cleared funds. In the event of payment being made by personal cheque/ building society cheque, 10 working days should be allowed for the clearance of such cheques. 3.5 Time shall be of the essence for the payment of the balance of the purchase price herein defined.

4. Title to the Goods.

4.1 The property in the Goods shall remain in the Company and shall not pass to the Customer until the Company has received payment in full for the price of the Goods (together with any interest/ charges payable in respect thereof).

4.2 The Goods shall be at the risk of the Customer as soon as delivery has taken place.

5.Limitation and Liability

The Company warrants that the Goods will correspond with their specification at the time of delivery and will be free of defects in material and workmanship for a period of 12 months from the time of delivery.

6. Termination

6.1 The Company may cancel this Contract at any time before the Goods are delivered by giving written notice. On giving such notice, the Company shall promptly repay to the Customer any sums paid in respect of the price. The Company shall not be liable for any loss or damage whatever arising from such cancellation.

6.2 The Customer may give notice of his/her intention to cancel this Contract upon the giving of written notice to the Company within 7 days of the purchase order date. This is subject to the cancellation charge. Upon the receipt of the such written notice the Contract shall not be cancelled unless the manufacturer of the Goods agrees to accept the Company’s cancellation notice in which circumstance the Company shall dispatch to the Customer a written confirmation of cancellation. In such circumstances, upon the Company giving such written notice: –

6.2.1 The Company shall cease to be bound to deliver and the Customer shall cease to receive delivery to any further Goods.

6.2.2 The Company shall refund to the Customer either by cheque or credit card refund voucher such sums already paid less 20% of the total purchase order value being cancellation charges incurred by the Company in respect of its expenses.

6.2.3 In the event of the manufacturer refusing to accept the Company’s cancellation order the Company shall sell the Goods at the best price readily obtainable and. After deducting all reasonable storage and selling expenses, account to the Customer for the excess over the price under Contract or charge the Company for any shortfall below the price under the Contract.

7. Copyright

Any drawings undertaken by the Company shall remain the property of the Company until the Customer shall pay the price of the Goods in full. No reproduction, copying, scanning, storing or recording by any means in any form nor broadcasting, transmission or dissemination through any medium of the drawings or any part thereof is permitted without the express written consent of the Company.

8. General

8.1 Any notice required or permitted to be given by either party to the other under these conditions shall be in writing addressed to that other party at the address set out in the Customer Order Form.

8.2 No waiver by the Company of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.

8.3 This Contract shall be governed by the laws of England and Wales.

9. Force Majeure

Notwithstanding any agreement to the contrary, deliveries may be totally or partially suspended by the Company during any period in which the Company may be prevented or hindered from manufacturing, supplying or delivering the Goods as a result of acts of God, fire, accident, war, terrorism, riot, civil commotion, government order, regulation or directions, shortage of labor, equipment or material, strikes, lockouts or any other contingencies whatsoever beyond the Company’s control whether of the same nature of the foregoing or not. Any Goods the delivery of which has been totally or partially suspended shall be accepted by the Customer commencing as soon as the Company is no longer prevented or hindered from manufacturing, supplying or delivering.

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